SUPPORT

Support

Questions, requests or bug reports about Parail are always welcome. Please contact us by email.

Tap the address to open your mail app. If it doesn't open, tap "Copy" and paste the address into your mail app.

We reply in order on business days (Japan time, excluding weekends and Japanese holidays). We can answer in English or Japanese.

It helps if you include your device (for example iPhone Duo, iPhone 17 or iPad), your iOS version, the app version and what happened.